Effective date: 24 March 2026. This page explains how LifePA collects, uses, stores and protects personal information when you use lifepa.ai and the LifePA service.
LifePA ("LifePA", "we", "us" or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store and disclose personal information when you visit lifepa.ai, contact us, or use our services.
LifePA provides a private personal assistant service that helps users action tasks through one shared LifePA mobile number and one shared LifePA email address, with messages routed by the sender's own identity.
If you have questions about this Privacy Policy or want to make a privacy request, you can contact us at [email protected] or visit lifepa.ai.
We may collect the following personal information:
We collect personal information when you:
We use personal information to:
We do not sell your personal information. We do not use your personal information for advertising.
We may send SMS messages where necessary to provide the service or where it affects your account.
We do not send marketing SMS messages unless you separately agree to receive them.
We use third-party service providers to help us deliver the service.
In particular, we use OpenAI to process some data in connection with providing our services. That means information you submit through the service may be processed by OpenAI on our behalf.
We may also use service providers for hosting, communications, email delivery, security, support and related operational purposes. These providers may only access personal information as needed to perform services for us, subject to appropriate safeguards and contractual arrangements where required.
Your information may be stored or processed in Australia, the United States, or the United Kingdom.
By using our services, you acknowledge that your information may be transferred to and processed in those countries for the purpose of operating the service.
At this time, we do not use website analytics tools or advertising trackers.
If that changes, we will update this Privacy Policy.
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, disclosure or modification.
No system is completely secure, and we cannot guarantee absolute security.
We keep personal information for as long as reasonably necessary to provide our services, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate interests.
When information is no longer required, we will take reasonable steps to delete it or de-identify it where appropriate.
You may request access to the personal information we hold about you, ask us to correct inaccurate information, or request deletion of your account and associated personal information, subject to any legal or operational requirements that allow or require us to retain certain records.
To make a request, email [email protected].
We may need to verify your identity before acting on your request.
Depending on where you are located, you may have additional rights under applicable privacy laws, including rights to access, correct, delete, or restrict certain uses of your personal information, and to make a complaint to a relevant regulator.
If you want to exercise any privacy rights available to you, contact us at [email protected].
LifePA is not intended for children, and we do not knowingly collect personal information directly from children.
If you believe a child has provided personal information to us, please contact us and we will take appropriate steps to delete it where required.
If you have a complaint about how we handle your personal information, please contact us first at [email protected] and we will try to resolve it.
If you are not satisfied, you may have the right to complain to a relevant privacy regulator in your jurisdiction.
We may update this Privacy Policy from time to time. We will post the updated version on our website and revise the effective date above.